Privacy Policy – 14jl Casino

1. Introduction & Scope

This Privacy Policy ("Policy") is issued by 14jl Casino ("14jl," "we," "us," "our") and applies to all personal data collected from individuals ("you," "User," "Player") who access or use the 14jl website at https://14jl.org and any related services, features, games, or promotional activities offered through the platform.

14jl is committed to protecting the privacy and personal data of its players in full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission of the Philippines ("NPC"). Where applicable, we also observe the data protection requirements imposed by our PAGCOR license.

By registering an account or using any service on the 14jl platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the platform.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal data is 14jl Casino, operating the platform at https://14jl.org under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

Our designated Data Privacy Officer ("DPO") can be reached at the contact details set out in Section 15 of this Policy. All data privacy-related inquiries, access requests, and complaints should be directed to the DPO in the first instance.

3. Personal Data We Collect

14jl collects the following categories of personal data from players:

We do not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. We do not collect or store complete payment card numbers.

4. How We Collect Your Data

14jl collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, and server logs when you access and use the 14jl platform.
• Third-party sources: Identity verification data from KYC/AML service providers; payment processing data from GCash, Maya, and partner banks; fraud detection data from security service providers.

5. Purposes and Legal Bases for Processing

14jl processes your personal data for the following purposes, each grounded in a legitimate legal basis under the Data Privacy Act of 2012:

• Account creation and management — necessary for performance of the contract between you and 14jl.
• Identity verification (KYC) and age verification — necessary for compliance with PAGCOR licensing requirements and Philippine AML regulations. You must be at least 21 years old to hold an account.
• Processing deposits and withdrawals — necessary for performance of the contract and compliance with financial regulations.
• Anti-money laundering (AML) monitoring and reporting — necessary for compliance with Republic Act No. 9160 (Anti-Money Laundering Act) and AMLC regulations.
• Fraud prevention and platform security — necessary for our legitimate interests in maintaining a secure and fair platform.
• Responsible gaming monitoring — necessary for compliance with PAGCOR responsible gaming obligations and our legitimate interests in player protection.
• Customer support — necessary for performance of the contract and our legitimate interests in providing quality service.
• Marketing and promotions — with your consent, where required. You may withdraw marketing consent at any time through your account settings.
• Analytics and platform improvement — necessary for our legitimate interests in improving platform performance and user experience.

6. Disclosure of Personal Data

14jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose your personal data to the following categories of recipients:

• PAGCOR and regulatory authorities: As required by our gaming license and applicable Philippine law.
• Anti-Money Laundering Council (AMLC): As required under Republic Act No. 9160 for suspicious transaction reporting.
• Payment service providers: GCash (Mynt), Maya (PayMaya), BPI, BDO, Metrobank, and other payment partners — solely for the purpose of processing your deposits and withdrawals.
• KYC/identity verification providers: Third-party services engaged to assist with identity document verification and fraud detection.
• Technology and infrastructure providers: Cloud hosting, platform software, and security service vendors who process data on our behalf under strict data processing agreements.
• Law enforcement and courts: Where required by Philippine law, court order, or other legal process.

All third-party service providers who process personal data on behalf of 14jl are contractually required to maintain appropriate security and confidentiality standards consistent with the Data Privacy Act of 2012.

7. International Data Transfers

Some of 14jl's technology service providers and game content providers operate servers or infrastructure outside of the Philippines. Where personal data is transferred internationally, 14jl takes reasonable steps to ensure that appropriate safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Such safeguards may include contractual obligations on the recipient to process data only for specified purposes and to maintain security standards equivalent to those required under Philippine law.

8. Data Retention

14jl retains personal data for as long as necessary to fulfil the purposes for which it was collected, including regulatory and legal obligations. As a general guide:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations.
• Transaction records: Retained for a minimum of five (5) years, consistent with Philippine financial recordkeeping requirements.
• Marketing data: Retained until you withdraw consent or request erasure, subject to any overriding legal retention obligations.
• Technical and log data: Retained for up to twelve (12) months for security and fraud detection purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 14jl's data disposal procedures.

9. Cookies and Tracking Technologies

14jl uses cookies and similar tracking technologies on the platform to enable core functionality, improve user experience, and support security and analytics. The main types of cookies used are:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, game settings) to personalize your experience.
• Analytics cookies: Collect aggregated information about how players use the platform to help us improve performance. Data collected is anonymized or pseudonymized where possible.
• Security cookies: Used for fraud detection, session management, and account protection.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality. 14jl does not use third-party advertising cookies.

10. Security Measures

14jl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 14jl platform.
• Encryption of sensitive data at rest, including financial account details and identity document copies.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Continuous security monitoring and intrusion detection systems.
• Regular penetration testing and security audits by independent third parties.
• Two-factor authentication (2FA) available to all players for account security.

While 14jl takes all reasonable precautions, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 14jl account and to enable 2FA to protect your account against unauthorized access.

11. Your Rights Under Philippine Law

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 14jl:

• Right to be informed: The right to be told what personal data we collect and how we use it — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking: The right to request deletion or blocking of personal data where it is no longer necessary, was collected unlawfully, or where you have withdrawn consent, subject to legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to damages: The right to claim compensation for damages sustained as a result of inaccurate, incomplete, or unlawfully obtained personal data, subject to applicable law.

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 15. We will respond to your request within fifteen (15) business days. Some requests may be subject to identity verification before we process them.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

12. Children and Minors

The 14jl platform is strictly restricted to individuals who are twenty-one (21) years of age or older. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that an account has been registered by a minor, we will immediately suspend the account, delete the associated personal data to the extent permissible by law, and report the matter to PAGCOR as required.

If you believe a minor has registered on the 14jl platform or has accessed your account, please contact our support team immediately.

13. Links to Third-Party Sites

The 14jl platform may contain informational references to third-party payment providers or regulatory bodies. 14jl is not responsible for the privacy practices of any third-party website or service. We encourage you to review the privacy policies of any third-party services you access in connection with the use of the 14jl platform.

14. Amendments to This Policy

14jl reserves the right to update or amend this Privacy Policy at any time. Updated versions will be published on this page with a revised "Last Updated" date. Material changes will be communicated to registered players via the mobile number or email address associated with their account where reasonably practicable.

Your continued use of the 14jl platform after any amendment constitutes your acknowledgement of and consent to the revised Policy. If you do not agree to the revised Policy, you should discontinue use of the platform and contact us to close your account.

15. Contact & Data Privacy Officer

For all data privacy inquiries, access requests, rectification requests, complaints, or other matters relating to your personal data held by 14jl, please contact:

• Data Privacy Officer, 14jl Casino
• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 on the 14jl platform

You may also raise concerns directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.